In this changing world, where public transport services are reduced or to be avoided, and many people are restricted to essential journeys and limited exercise, a bike such as a Brompton will continue to play a key part in some people’s lives.
To keep you on the road, many of our UK stockists, including Brompton Junction Covent Garden remain open, providing essential maintenance and support services. However, with some stores operating reduced opening hours, and others closed, we also appreciate not everyone can or would want to travel to a store at this moment in time.
In direct response to the COVID-19 crisis, and in order to make those essential journeys possible, we are now offering free home delivery in mainland UK on a wide range of stock bikes, including a large variety of colours, handlebars and gearing so you can find your perfect bike.
Why order from Brompton to You?
Dispatch from our stock of bikes at the factory (no waiting to be built) and sent by our trusted courier partner in 7-10 working days, with no cost to you.
Ready to Ride
Easy set up. Follow the Quick Start Guide to add your saddle and do some basic checks, and you’ll be ready to cycle away in less than 10 minutes from opening the box.
Buy now, pay later, and spread the cost over 12 months at 0% interest with Klarna. Find out more.
28 Day Returns
Made for you. We want you to choose the bike that’s right for you, if you’re not happy with it, we’ll take back completely unused bikes through our returns process.
Talk to us. Our expert team are available for advice and guidance on live chat from Monday to Saturday, 09:00 – 16:30.
Accredited Retailer Support
As always, our nationwide network of accredited retailers are available for servicing and ongoing support for your Brompton.
Frequently Asked Questions
Why do you have a separate Brompton to You website?
As we have moved quickly to provide the Brompton to You service during the COVID-19 crisis, we’ve created an extension of Brompton.com where you will be able to easily buy a bike and have it delivered to your home address within mainland UK with the best experience possible at this time.
Do I need to pay for delivery?
No. Brompton to You is a free home delivery service.
Which countries are covered by this service?
Brompton to You is available in the mainland UK only.
I'm not sure which bike is right for me. Can you help me?
See our guide Find the right Brompton for you with key options and considerations to have when choosing your Brompton bike. Our expert customer services team are available for advice and guidance on live chat from Monday to Saturday, 09:00 – 16:30, or via the Contact Us page. Talk to us, we are happy to help you choose the right bike for you.
I want to buy a bike with delivery to my home. How can I add an accessory?
Accessories are not yet available with Brompton to You. For all accessories and spares, please visit Brompton.com to place a separate order.
Can I have a custom built bike delivered to my home?
Unfortunately, this option isn't currently available. Only bikes in stock featured on the Brompton to You website are available for home delivery. If you wish to build or order a custom bike, click here.
Can I have a Brompton Electric Bike delivered to my home?
Unfortunately, Brompton Electric isn't currently available through the Brompton to You service. Only bikes in stock featured on the Brompton to You website are available for home delivery. If you wish to order a Brompton Electric, please click here.
What do I need to do once I receive my Brompton bike at home?
As part of our Brompton to You service, we are preparing all bikes for the simplest home set up possible. All tools needed are included in the box along with a Quick Set Up guide. We have also put together a few videos on the Quick Set Up guide page demonstrating how to add your saddle and do some basic checks, so you’ll be ready to cycle away in less than 10 minutes.
I still don't understand how to set up my new bike. What can I do?
Our Customer Service team are available via Live Chat, Monday to Saturday, 09:00 - 16:30, or via the Contact Us page to answer any questions you may have and to assist you further.
How do I service my bike?
To ensure you have the best possible experience with your Brompton, we recommend that you have a service at your local authorised Brompton dealer. Our recommendation is that your first service is done within the first 100 miles or three months, whichever comes sooner.
Bring your bike to our Brompton Junction Covent Garden store to get your first service for free, or you can take your bike to one of our nationwide accredited Brompton retailers where you can pay for a service and we’ll match what you spend as a voucher to redeem at Brompton.com*. Find your local retailer here to book your service.
*Maximum voucher value £50
Can I return the bike?
If you decide you want to return your bike, it must be returned to us completely unused. You will need to notify us within 14 days of you receiving the bike of your intention to return it, you'll then have another 14 days from the date you notified us to return the bike. To find out more information, please visit our Returns page.